Please carefully review these Terms of Service before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. This Website is owned and operated by Reet Jewels (Reet Exports, Reet by Shruti Puri). By using our Website, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of them, you must not use our Website. Reet Jewels reserves the right to change these Terms and Conditions from time to time without any obligation to inform you, so it's your responsibility to review them regularly. All rights, including copyright, on this Website are owned by or licensed to Reet Jewels. Any use of this Website or its contents, including copying or storing it in whole or part, is prohibited without the permission of Reet Jewels. If you have any queries about these Terms and Conditions or have any comments or complaints about our Website, please email us at sales@reetjewels.com.
Any use, purchase, or contract from or with this Website is not intended for users under the age of 18, unless permitted under applicable local laws ("Permissible Age"). By using our Website or agreeing to these Terms and Conditions, you warrant and represent to us that you are of the Permissible Age. We do not knowingly provide any service on the Website to users under the Permissible Age or solicit information from anyone below that age. If we become aware that any person below the Permissible Age is using the Website, we will restrict their access to the Website as soon as possible. If you believe that any person under the Permissible Age is using the Website or that we might have any information about a user under the Permissible Age, please contact us at sales@reetjewels.com.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without express written permission from us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Prices throughout the Website are quoted in Indian Rupees (INR). Payment can only be accepted in the quoted currency. Prices exclude GST (Goods and Services Tax). For international deliveries in the future, additional duties and taxes may be applicable for the ordered items as per your country's regulations, which will be billed separately to you by the courier company at the time of delivery. Prices of the products on the Website are subject to change without notice and can vary from piece to piece and from time to time, depending on the price of gold at the time of production since they change with market fluctuations and are beyond our control. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the service.
All payments on the Website are securely processed through our payment gateway partner. We accept most major credit and debit cards, including Visa, MasterCard, and American Express, via PayPal and PayU. Upon special request and at our sole discretion, we may also accept bank transfers. You can contact our customer care for more information on this. We strive to confirm the availability of ordered items and shipping details before processing your order transaction. If we are unable to complete your order, you will be notified by email.
We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be solely relied upon for making decisions without consulting primary, more accurate, more complete, or timelier sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be solely relied upon for making decisions without consulting primary, more accurate, more complete, or timelier sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
When you use the Website or send emails or other data, information, or communication to us, you agree and understand that you are communicating with us through electronic records. You consent to receive communications via electronic records from us periodically, and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Your obligations when using the Reet Jewels website include providing true, accurate, current, and complete information during registration. If any information provided by you changes or becomes inaccurate, it's your responsibility to promptly update it. Failure to do so may result in the suspension or termination of your membership. Additionally:
1. You must ensure that all information provided is authentic and accurate. Reet Jewels reserves the right to validate the information provided by you at any time. If any information is found to be false, Reet Jewels may reject your registration without notice.
2. Before placing an order, carefully review the product description. By placing an order, you agree to the conditions of sale outlined in the item's description.
3. You must not attempt to gain unauthorized access to any part of the website or any connected systems or networks through hacking or other illegitimate means.
Reet Jewels may, at its sole discretion, limit the quantity or value of items purchased by you. These restrictions may apply to orders placed using the same account, credit/debit card, or billing/shipping address. If such limits are applied, we will notify you accordingly. Additionally, Reet Jewels reserves the right to prohibit sales to any individual as deemed appropriate.
You must not attempt to breach the security of this Website. This includes:
1. Accessing data that is not intended for you or logging into a server or account without authorization.
2. Trying to identify vulnerabilities in the system or network without proper authorization.
3. Interfering with the service for any other user, host, or network, such as by sending viruses, overloading, spamming, or crashing.
4. Sending unsolicited emails, including promotions or advertising.
5. Falsifying any part of the header information in an email or newsgroup posting. Violating system or network security may lead to civil or criminal liability.
Reet Jewels will investigate such violations and cooperate with law enforcement authorities. You agree not to interfere with the proper functioning of this site or use any unauthorized tools or mechanisms to navigate or search it.
We reserve the right to cancel certain orders if necessary. This could happen for various reasons, including limited quantities available, errors in product or pricing information, or issues identified by our credit and fraud avoidance department. We may also need additional information before accepting an order. If we cancel your order after your card has been charged, the charged amount will be refunded to your card. We may authorize your card for the total order amount, but we will only charge your card for the portion of the order we can fulfill, plus shipping charges and taxes. Any excess authorization amount not captured by us will not be charged to your card. If charged in error, we will refund it promptly. Reet Jewels retains the right to charge your card for the authorized amount for the order. By using our services, you agree not to dispute our decision regarding order cancellation, modification, or replacement.
We prioritize the protection of your privacy and understand the significance of your personal information to us. We store and process your personal data, including any sensitive financial information, on secure computer systems, protected by physical and technological security measures, as per the Information Technology Act, 2000 and its Rules. Our privacy policy, available at www.reetjewels.com, outlines our current practices regarding your personal information. If you disagree with how your personal information is handled, please refrain from using the Website.
We do not accept responsibility for any loss or damage resulting from our 'order online' service or goods provided through it, except as mandated by law, even if the loss could have been predicted or its possibility was made known to us. All purchases from the Website are undertaken at your own risk, and it's advisable to exercise caution when placing orders. Reet Jewels does not provide any representation or warranty for your purchase orders. However, under certain special circumstances, Reet Jewels may, at its discretion, acknowledge liability for your order up to a maximum limit equivalent to the purchase price of the order.
We retain the right to update the Site Disclaimer periodically. In such cases, we will notify you by publishing the revised Site Disclaimer on the Website. If you disagree with the updated Website disclaimer, you should refrain from using the Website.
This Website disclaimer is subject to the laws of India, and both you and we consent to the jurisdiction of Delhi in case of any disputes between us. Should any portion of this Site Disclaimer be deemed invalid by law, the remaining portions shall remain valid and enforceable.
Reet Jewels and its licensors retain all intellectual property rights in the text, programs, products, technology, content, photographs, designs, and other materials on this Website. Accessing this Website does not grant permission to use any name, logo, or mark in any way. The materials on this Website, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips, and written materials ("Contents"), are intended for personal, non-commercial use only. You may download or copy the Contents and other downloadable materials displayed on the Website for personal use only. However, no ownership or interest in any downloaded materials or software is transferred to you. You are prohibited from reproducing, publishing, transmitting, distributing, displaying, modifying, creating derivative works from, selling, or exploiting any part of the Contents or related software, whether in whole or in part, without explicit permission. All software used on this Website is the property of the Website or its suppliers and is protected by Indian and international copyright laws. The content of the www.reetjewels.com web pages is owned or controlled by Reet Jewels. By accessing these web pages, you agree to only download content for your personal and non-commercial use. You are not authorized to copy, broadcast, download, store, transmit, display, adapt, or change the content of the www.reetjewels.com web pages for any other purpose. Unless expressly stated otherwise, any persons, third-party trademarks, and images of third-party products, services, and/or locations featured on this Website are not associated, linked, or affiliated with Reet Jewels. Any trademarks or names featured on this Website are owned by their respective trademark owners.
Reet Jewels reserves the right to modify the Terms and Conditions at any time without prior notification. After any modifications, we will notify you of the changes via email to the address provided during registration on the Website. You can always access the latest version of the Terms and Conditions on the Website. It is your responsibility to regularly review the Terms and Conditions. If you find the modified Terms and Conditions unacceptable, you must discontinue using the service. However, if you continue to use the service, you will be deemed to have agreed to and accepted the modified Terms and Conditions, and you agree to abide by them.
Reet Jewels and its subsidiaries or affiliates shall not be liable to any entity for any direct, indirect, special, consequential, or other damages, including lost profits, business interruption, loss of information, or data on your information handling system, arising from the use of, or inability to use, the content, materials, and functions of this Website or any linked Website, even if Reet Jewels has been advised of the possibility of such damages.
For any inquiries, please reach out to us at sales@reetjewels.com or call our helpline at (+91) 9810008738. Please note that our helpline is available from 11:00 am to 6:00 pm (IST), Monday to Saturday, excluding Sundays and declared Indian national or public holidays.
Our products are exclusively available online through our website. Availability information for each product is provided in its individual description. Please note that all pieces are made to order, and limited edition items are readily available. While we strive to capture the true colors of each piece, differences in lighting may affect how colors appear on your computer monitor. We cannot guarantee the accuracy of color representation. Additionally, each product is unique as it is handcrafted, meaning no two pieces will be exact replicas. We reserve the right to limit the sales of our products or services to specific persons, geographic regions, or jurisdictions, on a case-by-case basis. Quantities of products or services offered may also be limited, and descriptions, pricing, and availability are subject to change without notice at our sole discretion. We may discontinue any product at any time, and any offers made on this site are void where prohibited. Please note that we do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor do we guarantee that any errors in the service will be corrected.
We maintain the right to decline any order placed with us. In our sole discretion, we may restrict or cancel quantities purchased per person, household, or order. These limitations may encompass orders made by or under the same customer account, the same credit card, and/or orders utilizing the same billing and/or shipping address. If we decide to alter or cancel an order, we may attempt to inform you by reaching out to the email and/or billing address/phone number provided during the order placement. We retain the prerogative to restrict or disallow orders that, in our sole judgment, seem to be placed by dealers, resellers, or distributors. By engaging in transactions at our store, you consent to furnish current, comprehensive, and precise purchase and account information. It is your responsibility to promptly update your account and other details, including email address and credit card numbers with expiration dates, to facilitate the completion of your transactions and enable us to contact you when necessary. For further elucidation, please refer to our Returns Policy.
Certain content, products, and services accessible via our Service may incorporate materials sourced from third-parties. Third-party links featured on this site may redirect you to websites that are not associated with us. We do not undertake the examination or assessment of the content or accuracy of such third-party materials or websites, and we do not guarantee or assume liability for them. This includes any other materials, products, or services offered by third-parties. We bear no responsibility for any damages or losses arising from the purchase or utilization of goods, services, resources, content, or any other transactions conducted in connection with any third-party websites. Prior to engaging in any transaction, it is imperative that you carefully review the policies and practices of the third-party involved and ensure you comprehend them fully. Any complaints, claims, concerns, or queries regarding third-party products should be directed to the respective third-party.
Your submission of personal information through the store is regulated by our Privacy Policy. You can view our Privacy Policy by clicking on the link provided.
Occasionally, there may be errors, inaccuracies, or omissions in the information provided on our site or in the Service. These may include errors in product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if necessary, without prior notice, even after you have submitted your order. We do not undertake any obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. The absence of a specified update or refresh date in the Service or on any related website should not be interpreted as indicating that all information has been modified or updated.
The fact that we do not enforce or exercise any right or provision of these Terms of Service does not waive that right or provision. These Terms of Service, along with any policies or operating rules posted by us regarding the Service, constitute the entire agreement between you and us and govern your use of the Service, replacing any prior agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service). Any uncertainties in interpreting these Terms of Service will not be construed against the party who drafted them.
You can always review the most up-to-date version of the Terms of Service on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. By continuing to use or access our website or the Service after we post any changes to these Terms of Service, you accept those changes.
If you have any questions about the Terms of Service, feel free to reach out to us at sales@reetjewels.com. We're here to help!
